I had written a letter to Honda's Headquarters for Customer Service about a reoccurring failure of our alternator.
Our 2000 Honda Accord EX V6 has had an issue with the electrical system that has caused the (very expensive) alternator to fail at a rate of about once every two years. I wrote explaining the long running issue and asking if they could do something to impress upon our local dealership's service department (write or contact them) to actually diagnose the electrical system to find the cause of the repeated failures rather than simply replacing the alternator this time (simply repairing the symptom).
